City Departments


The assessor is the city official who estimates the value of real property within the city’s borders.

City Clerk’s Office

The City Clerk’s Office is a customer service oriented Office that serves the public by issuing various types of licenses, copies of Vital Records, and providing general information relating to other City Departments in a professional, courteous and timely manner.

City Controller’s Office

The Office of the City Controller is responsible for overseeing and maintaining all financial records of the City. The office develops and makes recommendations on the financial policies and procedures relating to financial services and internal controls to provide reasonable assurance of the accuracy and reliability of the accounting data. Accounting practices are in accordance with Generally Accepted Accounting Principles and Governmental Accounting Standards.

Code Enforcement

As a Code Enforcement Department, our primary objective and duty is to protect the public safety through the enforcement of the New York State Uniform Fire Prevention and Building Code together with all local codes and ordinances.

Community Development

Niagara Falls Community Development wants to help you become a Niagara Falls home owner, complete a successful renovation and to build equity in our city.

Economic Development

The office of Economic Development aims to foster business and industrial development in the City of Niagara Falls.

Engineering Department

The City Engineer oversees the preparation of plans and specifications for the Transportation Capital Improvement Projects, Public Works maintenance projects and all other improvement projects necessary for the safe, efficient and economical operation of the Public.

Equal Opportunity Department

The City of Niagara Falls recognizes the right of all persons to equal employment opportunities and a workplace environment free from discrimination, harassment and retaliation. It is the City’s policy to provide equal employment opportunity without regard to age, race, creed, color, national origin, sex, sexual orientation, gender identity or expression, religion, disability, predisposing genetic characteristics, marital status, military status, or domestic violence victim status. Equal employment opportunity exists when decisions, practices and procedures relating to the workplace are made in a way that provides everyone with a chance to succeed. This includes decisions regarding recruitment, hiring, promotions, terminations and other terms and conditions of employment.

Human Resources Department

The Human Resources Department has a dual responsibility of providing services in the areas of Human Resource and Civil Service Administration.

Law Department

Provides comprehensive legal services to the Mayor, City Council, City Administrator and all City departments and agencies

Management Information Services

The MIS Department reports to the City Administrator and is responsible for coordinating the Information Services Team projects as well as the planning and organization of Information Services. The MIS staff assists in evaluating and scheduling project/work order requests. They are responsible for the administration, operation, maintenance, user support, Phone and Email systems and software development for the city’s main platform, an IBM Power 720 Express and the administration of the New World Systems Public Administration software package.

NFC Development Corp

N.F.C. Development Corp. was established in 1980 by the City Council as a not-for-profit corporation under Section 402 of the New York State Not- For-Profit Corporation Law. Its original and continued mission is to provide programs relieving and reducing unemployment, bettering and maintaining job opportunities, providing aid to attract new business or retain business and industry within the City of Niagara Falls, New York. N.F.C. is governed by 19 Directors, which include the Mayor and City Council, the Niagara Falls Urban renewal Directors, and 9 private sector directors selected and approved by the N.F.C Members.

Niagara Falls Fire Department

The Niagara Falls Fire Department members are committed to ensuring the safety of its citizens and visitors of Niagara Falls and enhancing our community’s quality of life.

Niagara Falls Police Department

The Mission of the Niagara Falls Police Department is to work in partnership with the community to protect life and property, solve neighborhood problems, and enhance the quality of life in the
City of Niagara Falls while protecting the rights of all and applying the highest standards of professionalism, integrity, and accountability.

Niagara Falls Public Library

To provide the citizens of Niagara Falls with quality service, access to excellent collections, assistance in using emerging technologies, and a pleasing, safe environment.

Planning and Environmental

To promote and protect the health, safety and general welfare of all residents by enhancing and conserving the social, economic and environmental health of the residential, commercial, industrial and recreational areas by fostering the most appropriate use of municipal land and resources.

Public Works and Parks



The Purchasing Division is responsible for overseeing the procurement process.  It is the City of Niagara Falls intent to have a purchasing policy which will build and maintain good community and vendor relationships while, at the same time, obtaining goods and services required at the best possible price.

Risk Management Department

The purpose of the Risk Management Department is to protect the City from losses arising out of claims against the City. This encompasses all City insurance matters. Liability, automobile, property, worker’s compensation and health insurances are examples of the kind of insurances which the Risk Manager uses to protect the City.

Urban Renewal Agency

Its original and continued mission is to revitalize, redevelop and eliminate slums and blighted areas of the established Urban Renewal District.

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